General Shipping and Tracking:
In most cases, your order will be processed in 1 business day, your order will be shipped within 2-3 Business days after your order is placed. Some Special Order Items from certain brands may take 5-7 business days to ship from our warehouse. Your In-stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. Please feel free to inquire about item availability please contact one of our representatives through live chat or email. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Due to constant changes in the marketplace, there is a small chance that the item(s) you ordered will be out of stock when your order is processed. If the item is out of stock from the manufacture, we will e-mail you that the item is on back-order and ask if you would like to wait for the product, replace it with a different item, or cancel that part of the order. Back Order from manufacture usually will take approximately 2- 3 weeks to be fulfilled and shipped. Your order will be put on hold and will be shipped and charged as soon as the merchandise is back in our inventory.
All times below are based on when your order is shipped, not when you place your order. Faster shipping is only a guarantee of delivery days AFTER the package leaves our warehouse, it is NOT a guarantee of total delivery days. Standard processing times apply for ALL orders. If you order items which are not in stock, choosing an express shipping method will not change when we are able to ship your order.
After the order leaves the warehouse, it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. Please allow the time before you start tracking your package. Orders placed on PNK SWN store maybe be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of item you purchases, the shipping method you select during Checkout, and the carrier that is delivering your item(s).All Rush Order Packages come with a delivery confirmation and tracking number so you are able to track the location and the exact arriving date of your package(s). Please email PNK SWN with questions and/or special mailing instructions. Every effort will be made to fulfill special requests.
PNK SWN store makes every effort to ship the purchase as soon as possible. Guaranteed delivery does not apply in the event of service interruptions or failures caused by events beyond PNK SWN's control - such as customer/recipient unavailability, incomplete or wrong address, weather delays and natural disasters.
All Back Orders will remain open and uncharged for up to 16 weeks. Your back orders will be charged and shipped once the items arrive back into stock. All back order items will be shipped out with standard shipping method, even if the original order items was shipped by Express/Priority shipping method. You can cancel your back orders at anytime by emailing us at email@example.com.
Please email Gift-Feed with questions and/or special mailing instructions. Every effort will be made to fulfill special requests.
Standard Free Shipping:
Please Allow 7-14 full business days for your order to be delivered. Business days are Monday-Friday, excluding federal holidays within the United States.